Terms of use and community rules

These terms are an agreement between you and Emirhan Cabuk ("Pelvoy", "we") for using the Pelvoy app and pelvoy.com. By using Pelvoy you agree to them. Please also read our privacy policy.

1. What Pelvoy is

Pelvoy is a travel companion: an AI assistant for places, routes, menus, translation and trip tools, and a community (Travels) where travellers share trips and plan group trips. Pelvoy is free to start. If we ever add paid features, we will show the price clearly before you pay.

2. Who can use it

• You must be 13 or older. Ages 13–17 use teen mode. Under 16, a parent must link to your account before groups, photos and stickers open.
• Direct messages, travel buddies, ads in GIFs and sharing sticker packs are for adults (18+) only.
• One person, one account. Give true information about your age. Keep access to your email safe; you are responsible for activity on your account.

3. The AI can be wrong

Answers, translations, menus, prices, opening hours, routes, visa rules and phone numbers come from AI and outside sources and may be wrong or out of date. Check anything important yourself, especially allergies, health, safety, visas and money. Pelvoy is not medical, legal or financial advice. In an emergency, call the local emergency number.

4. Staying safe

Use judgement on the road. Walking routes may not suit every time or person. If you meet someone you know from Pelvoy, meet in a public place, tell a friend where you are, and leave if you feel unsafe. Report anyone who makes you feel unsafe.

5. Community rules: zero tolerance

Do not post, upload, send or comment:

• anything that sexualises or endangers children, or any child sexual abuse material;
• nudity or sexual content; violence, gore, threats, or encouraging self-harm;
• hate, harassment or bullying, including about origin, religion, gender, disability or sexuality;
• other people's private information, or photos and stickers of people who did not agree;
• spam, scams, fake accounts, unapproved ads, or selling illegal goods;
• anything illegal, or anything you do not have the rights to.

Content is checked automatically and reviewed by people when reported. We may remove content and limit, suspend or delete accounts that break these rules, and we report child sexual abuse material to the authorities.

6. Report, block and appeal

Every post, comment, message, sticker pack and profile has a Report button, and you can block anyone. Content reported by several people is hidden until reviewed. We aim to review reports within 48 hours, and reports about children first. If we removed your content or account and you think we were wrong, write to contact@pelvoy.com within 30 days and a person will look again.

7. Your content

You keep all rights to your photos, videos, text and stickers. You give Pelvoy a free, worldwide, non-exclusive licence to store, copy, resize and show them to the people you choose, only to run and show Pelvoy. The licence ends when you delete the content, except copies others have already saved within the app (for example a group chat) and backups kept for a short time.

8. Our app and brand

The app, its design, the name and the logo belong to Pelvoy. Do not copy, take apart, resell or misuse the service, scrape it, or try to get around its limits and safety checks.

9. Other companies' links and content

Pelvoy shows links to outside services (hotels, flights, eSIMs, tours, maps, music). Bookings and purchases are between you and that company, under their terms. Some links are affiliate links and may earn us a fee at no extra cost to you. Maps, places, weather, photos and GIFs come from the providers listed in the privacy policy.

10. Ads

Pelvoy shows ads only between GIFs, only to adults who said yes, and never to teens. You can turn this off at any time in Settings → Ads in GIFs.

11. Changes and availability

We keep improving Pelvoy and may change or stop features. We try to keep it running but cannot promise it will always be available or error-free. If we change these terms in a way that matters, we will tell you in the app before the change takes effect.

12. Liability

Pelvoy is provided as it is. As far as the law allows, we are not liable for indirect losses or for losses caused by relying on AI answers or outside information. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer under the laws of Türkiye or your EU country.

13. Ending

You can stop using Pelvoy and delete your account at any time, in the app or here. We may suspend or close accounts that break these terms or the law. We will tell you why, unless the law or safety stops us.

14. Law and disputes

These terms are governed by the laws of the Republic of Türkiye. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may go to the consumer arbitration committees or courts there. Please write to us first; most problems can be solved quickly.

Contact: contact@pelvoy.com · Help: support@pelvoy.com

Last updated 14 November 2026